Medical & Emergency Disclaimer

1. General information only

MyRaksham is a healthcare platform operated by Raksham Med Pvt. Ltd. Content on this website is provided for general information. It is not a medical diagnosis, prescription or personalised treatment recommendation and should not replace advice from a qualified medical professional.

2. Medical emergencies

If you believe someone is experiencing a medical emergency, call the MyRaksham emergency support number at 639 9999 023 immediately and follow the instructions provided by the responding team or appropriate emergency authority. Do not delay urgent care while reading website content.

3. Ambulance response

The stated 10-minute ambulance response is a qualified service target for Dehradun and is not an unconditional commitment. Response time may vary based on location, traffic, ambulance availability and prevailing conditions.

4. Consultations

Teleconsultations and other consultations should take place only through approved channels and with appropriate registered professionals. Online information alone should not be used to start, stop or change treatment.

5. Coordinated third-party services

Raksham Med Pvt. Ltd., through MyRaksham, may help coordinate services delivered by doctors, hospitals, laboratories, pharmacies, ambulance operators or other healthcare partners. Availability, professional responsibility and service terms may depend on the relevant provider and circumstances.

6. External channels

Telephone, WhatsApp, email, social-media and future app-store links use third-party networks or services. Their privacy practices, availability and security are outside this website’s control. Avoid sending highly sensitive medical information through an unsecured channel.

7. Outcomes

Healthcare needs and outcomes differ between individuals. No particular medical outcome, recovery time or service result is promised.

8. Contact

For non-emergency support, call 639 9999 023, message MyRaksham on WhatsApp or email r.msupport@myraksham.com.